Terms & Service

Terms and Conditions

Welcome to Sunshobha Food! These terms and conditions outline the rules and regulations for the use of our website, https://sunshobha.com/ (referred to as "Website"), and our services. By accessing and using this Website, you accept these terms and conditions. If you do not agree with these terms, please do not use our services.

1. General

1.1. Acceptance of Terms: By using this Website, you agree to comply with and be bound by these terms and conditions. We may revise these terms from time to time, and your continued use of the Website means you accept any changes.

1.2. Eligibility: To use the Website and make purchases, you must be at least 18 years of age. By using the Website, you represent that you are of legal age to form a binding contract.

2. Products

2.1. Product Information: We strive to provide accurate product descriptions. However, we do not guarantee that the information provided on the Website is complete, reliable, or error-free.

2.2. Availability: All products listed on the Website are subject to availability. We reserve the right to discontinue or change the products without prior notice.

2.3. Pricing: Prices for products are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed, plus any applicable shipping fees and taxes.

3. Orders and Payments

3.1. Order Placement: By placing an order through the Website, you agree to provide current, complete, and accurate purchase information.

3.2. Payment Methods: We accept payments through Paytm or any other. You agree to pay all charges incurred in connection with your order.

3.3. Order Confirmation: Once your order is placed, you will receive an email confirming the details. If any errors or discrepancies are found, please contact us immediately.

3.4. Cancellation: We reserve the right to cancel orders for any reason, including but not limited to product unavailability, errors in pricing, or issues with your payment.

4. Shipping and Delivery

4.1. Delivery Areas: We deliver food items to the areas mentioned on our Website. Please ensure that your address is within our delivery zones before placing an order.

4.2. Delivery Time: We aim to deliver products within the estimated time frame. However, delays may occur due to unforeseen circumstances. Sunshobha Food is not responsible for any delay in deliveries.

4.3. Shipping Costs: Shipping costs will be calculated at checkout and are based on your location and the weight of the items ordered.

5. Returns and Refunds

5.1. Return Policy: Due to the perishable nature of food products, we do not accept returns. If you receive a damaged or incorrect item, please notify us within 24 hours of delivery.

5.2. Refund Policy: Refunds will only be issued for incorrect or damaged items, subject to verification. Refunds may take 7 working days to process.

6. Use of Website

6.1. Prohibited Conduct: You agree not to misuse the Website by engaging in illegal, harmful, or fraudulent activities. You must not attempt to interfere with the proper functioning of the Website.

6.2. Intellectual Property: All content, including text, images, and logos on the Website, is the property of Sunshobha Food and is protected by intellectual property laws. You may not reproduce or distribute any content without our written permission.

7. Privacy

7.1. Data Collection: We collect personal data such as name, email, address, and payment information to fulfill orders. For details, please refer to our Privacy Policy.

7.2. Third-Party Services: We may use third-party services (such as payment processors) to manage your information. We are not responsible for the practices of third-party providers.

8. Limitation of Liability

8.1. No Warranty: Sunshobha Food makes no representations or warranties regarding the accuracy, completeness, or reliability of the Website’s content. All services and products are provided “as is” without warranties of any kind.

8.2. Liability: In no event will Sunshobha Food be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Website, even if advised of the possibility of such damages.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Indian Jurisdiction, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.